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CRM

CRM software compared for small businesses: free plans, per-seat pricing, and what each tier includes, with notes on CAD billing for Canadian teams.

1 article

How to choose

Our CRM roundup is written for small businesses in any country, with USD prices first and a Canada section on CAD billing. Start with the free plans: HubSpot's free CRM covers 2 users and 1,000 contacts, and Zoho CRM's free edition covers 3 users. Pipedrive has no free plan and is built around a sales pipeline, with automations and email sequences from its Growth plan.

Most CRMs charge per seat, so price a plan at the number of users you expect to have, not just today's. GoHighLevel starts at $97 a month and is built around agency sub-accounts, so it suits marketing agencies more than a typical small business.

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Our top picks

Prices checked September 2026

  1. 1

    Best free CRM, growing teams

    HubSpot

    4.5/5Free plan; Starter USD $20/seat/mo

  2. 2

    Most CRM per dollar

    Zoho CRM

    4.0/5Free for 3 users; paid from USD $14/user/mo

    Visit site: Zoho CRM (opens NorthVetted redirect)
  3. 3

    A focused sales pipeline

    Pipedrive

    4.0/5From USD $14/seat/mo (annual)

  4. 4

    Marketing agencies managing clients

    GoHighLevel

    3.5/5From $97/mo

    Visit site: GoHighLevel (opens NorthVetted redirect)

From

Best CRM for Small Business (2026)

The full review explains who each pick is for, what it costs in the currency the vendor bills in, and the tradeoffs.

Read the full review

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